Important: We are not responsible for print errors once the final proof has been approved. Concerns must be reported within 3 days of receiving your package.
1. Payment Terms
- •Payment is due upon order placement unless otherwise specified in writing.
- •We accept the following forms of payment: Check, Venmo, PayPal, and Zelle.
2. Order Confirmation
- •Orders will be processed only upon receipt of full payment.
- •We will provide a receipt for order confirmation — including specifications and pricing — before production begins.
- •Any changes to the order must be made in writing and may result in additional charges.
3. Turnaround Time
- •Turnaround time varies depending on the order's complexity and quantity.
- •We will make every effort to meet agreed-upon deadlines, but we are not responsible for delays caused by unforeseen circumstances such as equipment failure, natural disasters, or shipping issues.
4. Quality Control
- •We strive to deliver high-quality printing, but minor variations in color and finish may occur.
- •Customers are encouraged to review proofs carefully before approving them for production.
5. Cancellation & Refunds
- •Orders can be canceled before production begins, but a cancellation fee may apply.
- •ALL SALES ARE FINAL. No refunds will be issued after production has started.
6. Copyright & Licensing
- •Customers are responsible for ensuring they have the necessary rights and permissions to reproduce any copyrighted material.
- •We do not assume the responsibility of verifying the copyright status of content submitted by our clients. Clients are solely responsible for ensuring they have the necessary rights for any content they provide.
- •Westminster OC Printing will not be held accountable for any illegal use of copyrighted material by its clients.
7. Privacy Policy
- •We collect customer information solely for the purpose of processing orders and communicating with customers.
- •Customer information will not be shared with third parties without consent.
8. Delivery & Shipping
- •Shipping costs are the responsibility of the customer unless otherwise specified.
- •We are not responsible for any damage or loss that occurs during shipping.
9. Customer Responsibilities
- •Customers must provide accurate and print-ready files that meet our specifications. Designs are free, customers may choose any layout they want on our website: westminsterocprinting.com or may provide any designs they like.
- •Customers are responsible for proofreading and approving all content before production begins.
10. Dispute Resolution
- •Any disputes or concerns should be communicated to us in writing within three (3) days of receiving the order.
- •We will make every effort to resolve issues in a fair and timely manner.
11. Governing Law
- •These terms and conditions are governed by the laws of the United States and International treaty provisions.
- •Any legal disputes will be subject to the exclusive jurisdiction of the courts in the United States.
